Turn the specific into the generic
The trap of every client project: bespoke work that serves only once.
Fundamental #5 of Forward Deployed Engineering, probably the hardest: adapt without turning every customer into a bespoke project.
Four answers to every request
For every request, four possible answers: it is configuration → set a parameter ; it is a reusable extension → build it for everyone ; it is an integration → wire it cleanly ; it is truly specific → challenge the need first.
A good FDE constantly tries to slide a request toward the first three boxes, and only accepts the fourth after testing it.
Today's specific, tomorrow's capability
Your exotic regulatory category, your unusual supplier-sheet format: solved once for you, they become platform capabilities.
This is what avoids bespoke drift — the layer of custom code nobody can maintain anymore — and keeps the product coherent for everyone.
How crumble-ai applies it
You benefit from the problems already solved for others — and vice versa. Every customer advances the platform, without starting from scratch.
That is the FDE balance at crumble-ai: adapt to your reality, without ever becoming an unmanageable bespoke project.
Is your portfolio ready?
See how crumble-ai continuously audits your recipes and blocks non-conformities at the source.
Book a demo